Issue - meetings

- John Mansergh, Performance Champion, Neighbourhoods

The Performance Champion submitted the Programme Area’s performance monitoring report for the 3^rd quarter of 2004/05.

At the end of the quarter, 40 (89%) Key Performance Indicators were achieving their control target with action in place to ensure all the year end targets were achieved.  5 (11%) were not achieving their quarterly control targets.  At the same stage last year, 76% of the Indicators were on target.  The Local Public Service Agreement targets were all on target, Neighbourhoods being the only Programme Area to do so.

The area of significant improvement in the 3^rd quarter related to Neighbourhoods’ Local Public Service Agreement targets.  2 performance clinics during the quarter had been held to ensure that all the repairs Indicators were improved and were now back on target.

The latest 2003/04 quartile data was released by the Audit Commission in January, 2005, which provided a more reliable picture of how performance compared with the best authorities.  Performance across the country was continually improving and encouraging that the Programme Area was maintaining pace with the top 25%.  When compared to the new All England figures, 6 Indicators were in the top quartile, compared to 5 in the last quarter.  The Indicator relating to rent collection had moved into the top quartile.

A comprehensive Learning and Development Plan had been developed to ensure that the ALMO made a positive contribution to the Council’s priorities from day 1. As such, the Plan had a key role to play in terms of risk management and providing sufficient insurance against potential dips in performance.

Resolved:-  That the report and progress made be noted.