Issue - meetings

Tenant Satisfaction Measures and Housing Regulatory Compliance Update

 

 

Meeting: 07/07/2025 - Cabinet (Item 28)

28 Tenant Satisfaction Measures and Housing Regulatory Compliance Update pdf icon PDF 302 KB

Report from the Strategic Director of Adult Care, Housing and Public Health.

 

Recommendations:

 

That Cabinet:

 

  1. Notes the contents of the report.

 

  1. Agrees to receive a further update in six months’ time.

 

Additional documents:

Minutes:

Consideration was given to the report which detailed the outcomes of the 2024/25 Tenant Satisfaction Measures survey. Overall satisfaction stood at 78.2% (+1.3% from last year). A key area of progress was tenant satisfaction with repairs: overall satisfaction had increased to 78.6% (a 4.5 percentage point rise), and satisfaction with  ...  view the full minutes text for item 28