Issue - meetings
Tenant Satisfaction Measures and Housing Regulatory Compliance - 6 monthly update
Meeting: 19/01/2026 - Cabinet (Item 106)
106 Tenant Satisfaction Measures and Housing Regulatory Compliance 
PDF 222 KB
Report from the Executive Director of Adult Care, Housing and Public Health.
Recommendations:
That Cabinet:
1. Notes the content of the report.
2. Agrees to receive a further update in six months’ time.
Additional documents:
- Appendix 1 - Tenant Satisfaction Measures mid-year 2025-26, item 106
PDF 190 KB
- Appendix 2 Part A - EIA screening assessment TSMs - Jan 2026, item 106
PDF 112 KB
- Appendix 3 - Carbon impact assessment - Jan 2026, item 106
PDF 119 KB
Minutes:
Consideration was given to the report which presented the 2025/26 mid-year Tenant Satisfaction Measures (TSM). The survey results showed that overall tenant satisfaction stood at 77.6%, representing a slight decrease of 0.6 percentage points from 2024/25, but an improvement of 0.7 percentage points compared to 2023/24. A positive ... view the full minutes text for item 106