Issue - meetings

Rotherham Health Watch

Meeting: 11/09/2013 - Health and Wellbeing Board (Item 28)

Healthwatch Rotherham

Minutes:

Further to Minute No. 76 of the meeting of the Health and Wellbeing Board held on 10th April, 2013, Mr. Naveen Judah attended the meeting and gave a presentation about the recently established Healthwatch organisation in the Rotherham Borough. The presentation included the following salient issues:-

 

: Mr. Naveen Judah had been appointed as the Chair of Healthwatch Rotherham with effect from September 2013;

 

: it was intended that there should be a partnership approach in respect of the role of Healthwatch and the Health and Wellbeing Board;

 

: Healthwatch, as a successor organisation to the LINk (Local Involvement Network), is to be a consumer champion for health and social care (a role whose importance was reinforced by the Francis Report, the independent inquiry into care provided by the mid-Staffordshire NHS Foundation Trust);

 

: ensuring the patient’s voice is influential in the planning and improvement of health care provision (to be the ‘eyes and ears’ of the community);

 

: the implications of the Winterbourne View Joint Improvement Programme and the commitments made nationally that individuals should receive personalised care and support in appropriate community settings;

 

: the NHS England Call to Action – with neighbourhoods and communities stating the type of services they need from the NHS;

 

: endeavouring to establish good practice in the provision of health care services;

 

: the importance of what happens at a local level eg: working in accordance with the priorities of Rotherham’s Joint Health and Wellbeing Strategy 2012 – 2015;

 

: establishing the appropriate structure for Healthwatch Rotherham, because different structures are being put in place for Healthwatch organisations around the country;

 

: details of the Healthwatch Rotherham business model and staffing structure were displayed (Healthwatch has only a finite resources); the organisation will also utilise a number of volunteers;

 

: engaging with the community in many forms; benchmarking with similar communities; identifying local issues and priorities;  asking for issues to be investigated, for later consideration by the Health and Wellbeing Board;

 

: Healthwatch Rotherham is now based in premises at High Street, Rotherham, which helps with raising the profile of this new organisation.

 

The Health and Wellbeing Board discussed the level of assistance which could be provided for Healthwatch Rotherham, especially with regard to specific project work. Information (such as newsletters and posters) about Healthwatch Rotherham could be displayed in GP surgeries and other areas so as to attract the attention of the public. It was noted that effective day-to-day contact had already been established between Healthwatch Rotherham and public health service providers, in order that all organisations may contribute to and benefit from the Joint Health and Wellbeing Strategy.

 

The Health and Wellbeing Board thanked Naveen Judah for his informative presentation.


Meeting: 16/01/2013 - Health and Wellbeing Board (Item 60)

Rotherham Health Watch

Minutes:

Clare Burton, Operational Commissioner, presented an update on the recent OJEU tender process for Healthwatch Rotherham.

 

A preferred provider had not been appointed as there had been no bids of sufficient quality to move to the awarding of a contract.  A proposed way forward was set out in the report submitted to ensure that there was a Healthwatch Rotherham in place by the 1st April, 2013.

 

Resolved:-  (1)  That the outcome of the OJEU tender process be noted.

 

(2)  That the proposal to re-tender the Service, as set out in the report submitted, be approved.

 

(3)  That further progress reports be submitted in due course.

 

(Janet Wheatley and Gordon Laidlaw disclosed disclosable pecuniary interests in the above item and withdrew from the meeting.)


Meeting: 06/06/2012 - Health and Wellbeing Board (Item 5)

Rotherham Health Watch

Minutes:

Chrissy Wright submitted proposals for the preferred option for an organisational model for Rotherham’s HealthWatch.

 

Local authorities were responsible for commissioning and procuring an efficient and effective Local HealthWatch organisation by 1st April, 2013.  It was intended that a formal procurement approach be undertaken given the range of functions for HealthWatch.

 

Once the preferred provider had been appointed, the annual programme of work would be developed in partnership with Health Watch Rotherham (HWR) in line with the Health and Wellbeing Board priorities. 

 

The options for the organisational model were:-

 

1.         a contract with the 1 provider to deliver all HealthWatch functions – this could be a social enterprise

2          a contract with the 1 provider who may sub-contract to other organisations to deliver certain elements of HealthWatch – this could be a social enterprise

3.         a contract with a consortium arrangement who had experience of providing specialist functions

4.         a contract with a number of different providers with specialist knowledge but they were required to work in partnership to deliver the local HealthWatch brand

5.         a contract with a specific provider.  This could be LINks (grant in aid could be provided) or a group of other people within the community

 

The benefits of working with 1 provider, as per either option 1 or 2, were improved partnership working, customers able to access 1 provider easily and ease of contract monitoring and management.

 

The report also set out a detailed timeline for the commissioning of HealthWatch Rotherham.

 

The Health and Social Care Act 2012 included the provision that the NHS Complaints Advocacy Service must be commissioned by the local authority, either as part of the specification or the local HealthWatch contract, or as a separate contract with another organisation.  The proposals were currently being discussed with NHSR. 

 

Discussion ensued on the report:-

 

-        Disappointment expressed at the delay in the implementation date.  It was hoped that once the contract had been awarded that Rotherham may be able to accelerate the start date

-        Rotherham was ahead of others in the region in setting up HealthWatch

-        The tendering process must meet EU procurement rules in terms of the timeline for evaluation and awarding of the contract

-        Desire for it to be driven by raising the consumer and patient voice improving the experience of patients and service users

-        Consultation was to take place with key stakeholders on the model and specification

-        Specification would include voice and influence of children and young people

-        Possible TUPE implications – to be built into the tendering process

 

Agreed:-  (1)  That the Board’s preferred organisational model options be 1 and 2.

 

(2)  That a further report be submitted once the consultation on the organisational model and specification had been completed.

 

(3)  That the Board supports the inclusion of the NHS Complaints Advocacy Service and that a further report be submitted thereon.

 

(4)  That the minimum and maximum level of funding available and activities set out in the action plan be  ...  view the full minutes text for item 5