Issue - meetings

Kathryn Singh, RDaSH, to report

The full inspection report for reference is available here at the following link:-

http://www.cqc.org.uk/provider/RXE

Kathryn Singh, Chief Executive, RDaSH, gave a presentation to the Health and Wellbeing Board on the recent CQC inspection of her organisation. 

The presentation covered: -

·           The history of the organisation;

·           The services provided to the different localities;

·           Facts about RDaSH: -

o    4, 3000 staff (3,700 whole time equivalent);

o    Around 200 volunteers;

o    £155m annual budget;

o    Commissioned by CCGs, Local Authorities, others such as the Drug Treatment Agency and NHS England.

o    240 locations across 5 regional areas;

o    347 beds on 21 wards;

o    89 community teams across 5 localities;

o    Adult Social Care;

o    In 2014/2015 82,356 people accessed RDaSH services and there had been 912,409 face-to-face interactions.  There had been a further 143, 363 non face-to-face patient contacts. 

Submitted within the agenda pack, Kathryn explained the individual judgement against each of the RDaSH functions that had been inspected against the six criteria – ‘safe’, ‘effective’, ‘caring’, ‘responsive’, ‘well-led’ and ‘overall’ for each function. 

The overall rating was that RDaSH ‘Requires Improvement’ (dated 19^th January, 2016). Thirteen out of seventeen services were rated as good or outstanding.  The overall judgement for each criteria was: -

·           Safe – requires improvement;

·           Effective – requires improvement;

·           Caring – good;

·           Responsive – good;

·           Well-led – good. 

The CQC provided information about what RDaSH was doing well. 

Kathryn shared the action plan that was implemented following the inspection judgement.  There were specific needs around the information technology systems used by RDaSH.  

Discussion followed and the following points were raised: -

·           Councillor Roche felt that the outstanding judgement in relation to Community Health Services for children, young people and families was excellent;

·           He was concerned that the overall requires improvement related to Rotherham and Rotherham’s CAMHS;

·           Graeme Betts was pleased to note RDaSH’s keenness to address the issues identified;

·           Dr. Cullen asked that RDaSH’s IT issues be addressed to suit what was best for patient care in Rotherham;

·           Sharon Kemp asked that a Rotherham multi-agency group address and consider the IT issues.  Chris Edwards explained how the Contract Quality Group was tasked with this;

·           Tony Clabby pointed out that he had encountered inconsistencies in the recording of complaints and how these had made investigations more difficult.

Resolved: -  (1)  That the information about RDaSH’s inspection outcome of ‘Requires Improvement’ (19^th January, 2016), and the Organisation’s action plan in response to this, be noted.

(2)  That a progress report relating to Rotherham-specific services be presented to a meeting of the Health and Wellbeing Board in six months’ time.