72 Digital Council Strategy (2016 to 2019) PDF 173 KB
Report of the Strategic Director of Finance and Customer Services
Cabinet Member: Councillor Alam
Commissioner: Myers (in advisory role)
Recommendations:
1. That the Digital Council Strategy be approved.
2. That the creation of a Digital Council Programme to ensure the delivery of the Digital Council Strategy be approved.
Additional documents:
Minutes:
Consideration was given to a report which sought approval of the new Digital Council Strategy covering the period from 2016 to 2019.
It was reported that the strategy had been prepared following extensive consultation within the organisation and across the public sector more generally. The strategy would support the Council’s Corporate Improvement Plan by delivering on the commitment to increase the use of online customer service channels.
It was noted that various projects would be phased over the three years covered by the strategy and a detailed project list and timetable would be developed as part of the detailed ‘Digital Council Programme’.
Resolved:-
1. That the Digital Council Strategy be approved.
2. That the creation of a Digital Council Programme to ensure the delivery of the Digital Council Strategy be approved.