Agenda and minutes

There were no Declarations of Interest made at the meeting.

Consideration was given to the report, presented by the Licensing Manager, which provided detailed performance in relation to the Licensing Team’s performance against the Taxi and Private Hire Licensing Performance Framework for quarters 1-3 of the 2021/22 financial year.

In addition, an overview of the general performance of the Service during the current financial year was also included.

The Licensing Manager guided the Licensing Board through the detail in the report and provided further information on the areas of:-

·            The number of on-the-spot inspections of taxis

·            The percentage of taxis found to be compliant with the licensing regime during on the spot inspections

·            Performance against the Licensing Service Performance Management Framework

·            The performance of the Council’s Licensing Team in relation to quality assurance and administrative aspects of the Service

The submitted report also provided details in the appendices of the performance against the Licensing Performance Management Framework for and Enforcement Data for quarters 1-3 2021/22 which was implemented to address the concerns raised in Louise Casey’s report.

The report provided a summary of enforcement action that had taken place between April and December, 2021 including details of actions taken by Enforcement Officers along with enforcement actions taken by other officers within the Licensing Service and the outcomes of Licensing Board Sub-Committee hearings.  It highlighted:-

-        63 vehicles and drivers had been inspected during the first 3 quarters of 2021/22 of which 76% of vehicles (48) and 86% (54) were found to be compliant with licensing requirements.  This was updated at the meeting to include a further 19 inspections carried out in January, 2022 of which all the drivers were compliant and 8 of the vehicles found to be non-compliant.  This gave a total of 89% of drivers and 72% of the vehicles compliant with the requirements so far for 2021/22

-        The vast majority of vehicle non-compliance related to signage and dealt with by way of formal warning

-        The majority of drivers found to be non-compliant was due to the driver not wearing their ID badge

-        Targets had been set against 16 performance measures of which 3 were off target

-        There were an additional 4 measures that were being monitored but no target set

-        Between April and December, 2021, 10 appeals had been listed for consideration by the Magistrates Court in relation to decisions made by Licensing Officers and/or the Licensing Board Sub-Committee.  3 of the appeals had been withdrawn by the appellant prior to the hearing, 2 appeals were discharged by way of a Consent Order and of the remaining 5, 4 were successfully defended by the Council

During discussion on the report and supporting appendices the following issues were clarified:-

·        If information was received from a member of the public/Councillor about their personal experience in a taxi, it would be recorded as a complaint and investigated separately, however, it would inform the general intelligence about licenced vehicles

·        There were a number of different ways random checks on taxis were carried out; Council Officers walking  ...  view the full minutes text for item 2.