Venue: Town Hall, Moorgate Street, Rotherham.
Contact: Dawn Mitchell (Ext. 2062)
No. | Item |
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Minutes of the previous meeting held on 10th December, 2007 PDF 90 KB To consider the minutes of the previous meeting and update any matters arising Minutes: Consideration was given to the minutes of the previous meeting held on 10th December, 2007.
Resolved:- That the minutes of the meeting held on 10th December, 2007, be approved as a correct record. |
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RBT Performance Update PDF 90 KB To consider the attached report of the Chief Executive, RBT Minutes: The Chief Executive, RBT, submitted a report on the progress and performance of RBT for the period November, 2007, with a presentation by the Service Leader, Performance and Improvement, highlighting:-
- RBT had won the Public Sector Organisation of the year award in the British Computer Society Awards 2007 - All SLA targets achieved within Rotherham Connect - ICT achieved 100% of its SLA targets - BVPI8 performance improvement to 96% for November - Rotherham ranked highest for Revenue Collection for 2006/07 in South Yorkshire
In addition, reference was also made to:-
o Customer Services/Public Access o HR and Payroll o ICT o Procurement o Revenues and Benefits o Progress against Corporate initiatives - Equalities and Diversity - Investors in People - Consultation/Complaints
Discussion took place on the report. The following issues were highlighted:-
- Renewal of uniforms - Language translation - Review of Service Level Agreements - Recycling of computers - Orders generated by the first edition of ConnectED newsletter - “Tell us One” pilot to continue
Resolved:- (1) That the report be noted.
(2) That future reports include the forecast percentage of national non-domestic rate collection. |
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Communications and Marketing Group PDF 54 KB - minutes of meeting held on 11th October, 2007 Minutes: Consideration was given to the minutes of a meeting of the Communications and Marketing Group held on 11th October, 2007.
Resolved:- That the contents of the minutes be noted. |
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Minutes of a meeting of the Procurement Panel PDF 244 KB To consider the minutes of the meeting of the Procurement Panel held on 10th December 2007 Minutes: Consideration was given to the minutes of a meeting of the Procurement Panel held on 10th December, 2007.
Resolved:- That the contents of the minutes be noted. |
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Liaison with RBT To consider any questions received from Elected Members Minutes: There were no issues to report. |