Agenda and draft minutes

The Former Cabinet Member of Resources - Monday 12 April 2010 11.30 a.m.

Venue: Bailey House, Rawmarsh Road, Rotherham S60 1TD

Contact: Dawn Mitchell 01709 822062  Email: dawn.mitchell@rotherham.gov.uk

Items
No. Item

88.

Minutes of Meeting held on 8th March, 2010 pdf icon PDF 94 KB

Minutes:

Consideration was given to the minutes of the previous meeting held on 8th March, 2010.

 

Resolved:-  That the minutes of the meeting held on 8th March, 2010, be approved as a correct record.

89.

Revenue Budget Monitoring for April – February, 2010 - Financial Services pdf icon PDF 85 KB

Additional documents:

Minutes:

Joe Johnson, Principal Accountant, presented briefly the submitted report relating to the above.

 

The report showed that the Financial Services Directorate was forecasting a break-even position against a net revenue budget of £10.5M by the end of March, 2010.

 

The report set out the summary year to date and projected outturn position for Financial Services as at the end of March, 2010.  It also stated that the Directorate had incurred £40,772 agency spend to date.

 

A process for collating details of spend on the use of consultants had been implemented and would be included in reports as from April, 2010.

 

Resolved:- That the latest revenue forecast outturn position for the Financial Services Directorate for 2009/10 be noted.

90.

Revenue Budget Monitoring for the Period April – February, 2010 - Chief Executive's Directorate pdf icon PDF 78 KB

Minutes:

Joe Johnson, Principal Accountant, presented briefly the submitted report relating to the above.

 

The report showed that the Chief Executive’s Directorate was forecasting currently an underspend of £71,000 against a net revenue budget of £9M by the end of March, 2010.

 

Areas highlighted in the report covered:-

 

-                      Transport

-                      Vacancies and secondments

-                      Rotherham Newspaper

-                      Statutory Notices

-                      Worksmart

-                      Income

 

The report set out the summary year to date and projected outturn position for the Chief Executive’s Directorate as at the end of February, 2009.

 

There was no agency expenditure to report in the current financial year although there had been expenditure incurred on Job Evaluation in 2009/2010 funded via a centrally held budget.  A process for collating details of spend on the use of consultants had been implemented in accordance with Scrutiny Review recommendations and would be provided in reports as from April, 2010.

 

Discussions were ongoing with regard to Rotherham News.

 

Resolved:- That the latest revenue forecast outturn position for the Chief Executive’s Directorate for 2009/10 be noted.

91.

RBT Performance Report pdf icon PDF 100 KB

Additional documents:

Minutes:

Mark Gannon, Transformation & Strategic Partnerships Manager, presented the submitted report which summarised RBT’s performance against contractual measures and key service delivery issues for February, 2010, across the areas of Customer Access, Human Resources and Payroll, ICT, Procurement and Revenue and Benefits.

 

Key points for this period included:-

 

Customer Access

-              All performance targets achieved

-              Efficiency and effectiveness of Customer Services remained low (39% efficiency for face-to-face services and 48% for telephony services).  The Transformation and Strategic Partnerships Team was working closely with RBT to generate improvements in this area

-              8 complaints had been received with 4 closed as upheld, 3 not upheld and 1 complaint ongoing

-              Training to up-skill existing registration staff in the Tell Us Once service to take place throughout March and April

-              Registration Service submitted its application for New Governance status

-              Revenues and Benefits Business Process Re-engineering was moving forward.  New arrangements anticipated to be place by July, 2010

-              Notification from the Primary Care Trust that they would not be in a position to fund the Welfare Rights Service in the new financial year

 

Human Resources and Payroll

-               All performance targets achieved with the exception of HRO2, Accuracy of Payment (99.09% against a target of 99.5%).  This was due to the Systems Team not having picked up that a change to coding tables had resulted in inaccurate calculation.  Although this had been identified and dealt with, under the terms of the Service Level Agreement, it had to be recorded as a failure

-              Yourself release version 9 released on 1st March

-              Live install of PSe V4.1 scheduled for 12th March

-              Meeting arranged with Abacus Ltd. regarding the latest version release of the ‘Recruit’ software

-              Auto timesheet now live with the pilot schools

-              School Workforce Census format amended causing additional development work to provide the information

-              Further development of the PSe tables to reflect the change to current car mileage rates

-              Continued training courses for employees using VOIP telephony

-              Talent Pool process commenced

-              Review of the HR Service Centre Management structure and the HR Consultancy Teams to commence during March

-              Version 10 of YourSelf due in June, 2010

 

ICT

-              All performance targets achieved

-              There was no centrally funded server refresh programme as was the case for desktop PCs.  RMBC was currently virtualising its servers in preparation for the migration to the new data centre in the new Civic Building

-              New 1 GB network link between Civic and Bailey House had been ordered to replace the incumbent link which ran through Crinoline House.  This would be live by the end of April

-              All staff had been asked to open their Outlook calendars as a more agile way of working was adopted

-              All staff had been asked to reduce the amount of documents printed

 

Procurement

-              All performance targets achieved

-              Former BVP18 achieved 97.69% in February, 2010, an improvement on 2009.  Average performance to date stood  ...  view the full minutes text for item 91.

92.

Complaints Forum pdf icon PDF 92 KB

- minutes of meeting held 8th March, 2010

Minutes:

Consideration was given to the minutes of the Complaints Forum held on 8th March, 2010.

 

Resolved:-  That the contents of the minutes be noted.

93.

Customer Access Strategy Group pdf icon PDF 67 KB

- minutes of meeting held on 8th March, 2010

Minutes:

Consideration was given to the minutes of the Website Strategy Group held on 8th March, 2010.

 

Resolved:-  That the contents of the minutes be noted.

94.

Website Strategy Group pdf icon PDF 80 KB

- minutes of meetings held on 15th March, 2010

Minutes:

Consideration was given to the minutes of the Website Strategy Group held on 15th March, 2010.

 

Resolved:-  That the contents of the minutes be noted.

95.

E Gov Board pdf icon PDF 132 KB

Minutes:

Consideration was given and discussion took place on the minutes of the E-Government Board held on 11th February, 2010.

 

Resolved:-  That the contents of the minutes be noted.