Agenda and minutes

The Former Cabinet Member for Resources and Commissioning - Monday 13 September 2010 11.30 a.m.

Venue: Town Hall, The Crofts, Moorgate Street, Rotherham S60 2TH

Contact: Dawn Mitchell 01709 822062 Email: dawn.mitchell@rotherham.gov.uk

Items
No.	Item
19.	Minutes of Meeting held on 12th July, 2010 PDF 52 KB View the background to item 19. Minutes: Consideration was given to the minutes of the previous meeting held on 12^th July, 2010. It was noted that the Audit Commission conference on IFRS (Minute No. 15(1) refers) had not taken place. Resolved:- That the minutes of the meeting held on 12^th July, 2010, be approved as a correct record.
20.	Health Welfare and Safety Panel Visit PDF 54 KB View the background to item 20. Minutes: Consideration was given to a report of the visits of inspection made by members of the Council’s Health, Welfare and Safety Panel, on Friday, 18^th June, 2010, to the Aston Customer Service Centre. The Panel had raised a number of issues including:- Fire Fighting Equipment Handrails Hot water boilers Glass walls Observation Room Library Main staircase Cash room Access and egress A number of the above had been raised with the contractor. Resolved:- That the report be received and appropriate action be taken in response to the issues noted.
21.	RBT Performance Report PDF 108 KB View the declarations of interest for item 21. View the background to item 21. Additional documents: RBT Performance Report OMs Appendix A , item 21. PDF 78 KB Minutes: Sarah McCall, Transformation & Strategic Partnerships, presented the submitted report which summarised RBT’s performance against contractual measures and key service delivery issues for June and July, 2010, across the areas of Customer Access, Human Resources and Payroll, ICT, Procurement and Revenue and Benefits. Key points for this period included:- Customer Access - All performance targets achieved - Customer Services had been nominated for the National Customer Service Awards in the category of ‘Front Line Customer Service Team’ - During June, 6 complaints were closed; 2 closed not upheld, 1 closed partially upheld and 3 closed upheld - During July 4 complaints were received; 2 closed not upheld, 1 closed partially upheld and 1 closed upheld - To address issues in respect of Registration Service appointment availability, appointment times would be reduced from 45 to 30 minutes from 1^st September, 2010 - Review of ceremony prices currently being undertaken Human Resources and Payroll - All performance targets achieved - Scoping work for the new PSE servers now complete and the Change Request response being considered by the ICT Client - Brinsworth and Wales Comprehensive Schools had confirmed their intentions to move to Academy status from 1^st October, 2010. A meeting had been held with the key stakeholders to ensure progress of such issues as BACS transfers, employer tax reference and payroll timetable changes etc were fully understood - Development work Version 11 Yourself release commenced - Review of HR Service Centre Management structure now nearing completion ICT - All performance targets achieved - Active Navigation being used to analyse the data currently stored on G:/ and H:/ drives - 6 network suppliers had been invited to bid for the provision of a new network topology in preparation for the move to the new Data Centre in Riverside House Procurement - All performance targets achieved with the exception of PO6 (catalogue orders) in June which achieved 18.57% against a target of 19%. In July it again missed target achieving 17.06% and PO2 (cheque requests handling time) achieved 98% against a target of 98.46% - PO6 had been affected by changes in officer ordering behaviour to address transaction volumes - Failure of PO2 during July was due to a clerical error - Former BVP18 achieved 94.87% in June, and 94.84% in July, 2010. The current year to date position was 96.19%, an improvement on the same point during 2009/10 when performance achieved a year to date figure of 95.23% - The number of transactions handled by the Procurement Service increased with 208,506 transactions during 2009/10 against baselined volumes of 177,000 Revenues and Benefits - Council Tax Collection Rate 37.43% at the end of July, 2010, 0.33% lower than the same point in 2009/10 - The target for 2010/11 continued to be a Council Tax Collection Rate which placed Rotherham in the upper performance quartile for Metropolitan District Councils with a minimum collection level of 97.0% regardless of quartile position - There had been 1,047 Council Tax Liability Orders referred to the bailiff ... view the full minutes text for item 21.
22.	Website Strategy Group PDF 44 KB View the background to item 22. - minutes of meetings held on 14th July and 25^th August, 2010 Additional documents: Minutes , 25/08/2010 Website Strategy Group , item 22. PDF 43 KB Minutes: Consideration was given to the minutes of the Website Strategy Group held on 14^th July and 25^th August, 2010. Resolved:- That the contents of the minutes be noted.