Report from the Strategic Director of Adult Care, Housing and Public Health.
Recommendations:
That Cabinet:
Minutes:
Consideration was given to the report which provided an update on the continued work to scope the future delivery model for Repairs and Maintenance Services in Rotherham. The Council’s Housing Repairs and Maintenance Service, contracted out since 2010, continued to deliver strong performance and value for money. The current contracts with Mears and Equans had been extended to March 2027, allowing time to assess future delivery options while keeping tenant needs central to decision-making.
This report outlined the work undertaken in 2025 to evaluate
long-term delivery models, including an options appraisal and
performance review. The findings supported maintaining current
arrangements while exploring future possibilities, ensuring
continuity and alignment with strategic goals. The intention,
therefore, was to extend the contracts to 2030 as permitted within
the existing contractual agreements. A further Cabinet report on
options for arrangements post-2030 would come be submitted in the
spring of 2027, allowing 3 years to implement Cabinet’s
preferred option.
In early 2025, Housing Property Services commissioned Lumensol, a multi-disciplinary consultancy
specialising in social housing repairs and maintenance, to complete
an Options Appraisal on the current repairs, maintenance and
investment delivery model to assess its ability to meet service
users’ and the Council’s needs in both the medium
(2027-2030) and long term (2030+). It concluded that the current
partnerships with Equans and Mears
worked well in all available cost and quality metrics, performed
more positively than most contracts and services in the current
market that they had assessed, and should be extended to full term.
The Options Appraisal also recommended several improvements to
support investment planning, service delivery, value for money and
assurance. These included considering the future of the capital
investment programme and its delivery, the delivery of the
Caretaking Service and modernising the Repairs and Maintenance
Service through improved performance, assurance and governance
mechanisms. It also explored options for the longer-term delivery
of the Repairs and Maintenance Service. These would continue to be
investigated in more detail, with updates provided as more
information became available.
Awaab’s Law was implemented in October 2025 which placed new legal duties for social landlords to respond swiftly and effectively to health hazards in tenants’ homes particularly damp and mould, with further hazards being introduced in 2026 and 2027. The implementation of any new delivery model in the medium term could impact the Council’s performance and preparation for the legislative changes set out in the report. Therefore, it was imperative that the next steps were considered carefully and with wider reforms of the Housing Service in mind.
Resolved:
That Cabinet:
Supporting documents: