Agenda item

Report from the Executive Director of Adult Care, Housing and Public Health.

Recommendation:

1.    That Cabinet approve the publication of the ‘How Did We Do?’ Local Account for Adult Social Care for 2025 – 2026.

Consideration was given to the report which presented the Adult Social Care Local Account for 2025-26. The ‘How Did We Do?’ Local Account for Adult Social Care 2025/2026 summarised the achievements for the last 12 months and set out the priorities for the coming year.  The Account highlighted key achievements across Adult Social Care, demonstrated the impact of Services on residents and carers through case studies and feedback, celebrated the contribution of staff and partners, and outlined priorities for continued improvement during 2026/27.

The report highlighted a year of significant progress, including the achievement of a Care Quality Commission (CQC) Good rating, recognising the quality of services, partnership working, prevention activity and commitment to continuous improvement.

Key developments during the year included:

·       The introduction of a new transitions assessment process to improve support for young people moving into adulthood

·       Expansion of supported employment opportunities for people with learning disabilities and autism

·       Establishment of a hospital discharge Transfer of Care Hub

·       Development of a new Adult Social Care Mental Health Strategy and an All-Age Carers Strategy

·       Progression of the Castle View Day Centre development

·       The introduction of an involvement framework to strengthen co-production and resident voice across services

The Local Account sought to demonstrate the impact of Adult Social Care through Service user case studies, resident feedback and performance information. During 2025/26, Adult Social Care supported 5,985 people, received 470 compliments and 56 formal complaints, with feedback being used to drive Service improvements and inform future priorities.

The report set out priorities for 2026/27, including:

·       Reducing waiting times for Care Act assessments

·       Improving access to Enablement Services

·       Reducing inequalities for seldom-heard groups

·       Strengthening support for carers

·       Improving provision for working-age adults with support needs

·       Enhancing co-production and further improving quality assurance arrangements

The Local Account reinforced the Council’s commitment to transparency, accountability and continuous improvement, whilst recognising the contribution of staff, residents, carers and partner organisations in supporting people to live safe, healthy and independent lives.

Resolved:

That Cabinet approve the publication of the ‘How Did We Do?’ Local Account for Adult Social Care for 2025 – 2026.