Agenda item

Report of the Assistant Chief Executive

Cabinet Member:     Councillor Alam (in advisory role)

Commissioner:         Myers

Recommendations:

1.     That the overall position and direction of travel in relation to performance be noted.

2.     That consideration be given to measures which have not progressed in accordance with the target set and the actions required to improve performance, including future performance clinics.

3.     That the future performance reporting timetable for 2016/17 be noted. 

Consideration was given to a report which detailed the performance against measures within the Corporate Plan for period from 1^st July to 30^th September, 2016.

It was reported that at the end of the second quarter, 23 measures were progressing above or in line with the target set, which represented 22.3% of the total measures. 14 of performance measures in the second quarter had not progressed in accordance in accordance with the target set of 13.6% overall.

The report, therefore, provided an overview of progress and exceptions as well as wider information, key facts and intelligence such customer feedback, quality assurance and external regulation, which was supplemented by reported performance by Cabinet Members for service areas.

Councillor Alam highlighted the exceeding of the completion of PDR’s 95% target, the percentage of complaints closed within the timescales had seen a slight improvement and the only areas which needed closely monitoring were sickness absence rates and agency costs.

Councillor Roche pointed out that while information for Public Health was not yet available, having consulted with the Director of Public Health, good progress was being made.

In terms of Adult Social Care good progress was being made across all indicators except one which continued to require improvement.

Councillor Watson highlighted that whilst improvement continued to be made across this priority area to ensure that every child made the best start in life, some areas still continued to require improvement and a number of actions and interventions were currently being implemented.

Councillor Hoddinott reported on actions which had seen improvements across waste and missed bin collections, enforcement and the importance of driving through progress in licensing, particularly around the BTEC qualification, safeguarding training and CCTV in vehicles.

It was also pointed out that there had been a 28% increase in reported domestic violence from last year and this area was to be considered by the Improving Lives Select Commission at their next meeting.  This was a priority for the Safer Rotherham Partnership Board, as was anti-social behaviour, and further information could be provided on the current position, particularly around hotspots, mitigating risks and understanding of resource allocation.

Councillor Yasseen highlighted the support to vulnerable people particularly around food in crisis support, which was indicating an increase in levels of need.

Councillor Lelliott confirmed the data relating to measures focused around economic growth remained unavailable due to the annual frequency of data.  Recent progress included development of the Sheffield City Region, the Advanced Manufacturing Park, work on the town centre, support to small businesses and occupancy rates.

Councillor Steele, Chairman of the Overview and Scrutiny Management Board, confirmed scrutiny were to focus some attention on agency staff and how spend could be reduced.

Further information was sought by Cabinet Members on the improvements in performance of the new RDASH CAMHS service structure, which should be reported into the next quarter’s report.

Delayed transfers from hospital had improved, but still remained amber rated.  Services were working hard to transfer people from hospital quickly and safely.

The number of carer assessments still remained lower than expected, but investigations were taking place to understand the reasons and develop improvement actions to target this going forward.

In coming to a decision Commissioner Myers welcomed the input from Cabinet Members and was satisfied that the performance management arrangements were now in place to take forward the priority actions under each of the vision priorities.

Commissioner Myers agreed:-

1.         That the overall position and direction of travel in relation to performance be noted.

2.         That consideration be given to measures which have not progressed in accordance with the target set and the actions required to improve performance, including future performance clinics.

3.         That the future performance reporting timetable for 2016/17 be noted.