Agenda item
Tenant Satisfaction Measures and Regulatory Compliance
Report from the Strategic Director of Adult Care, Housing and Public Health.
Recommendations:
That Cabinet:
1. Notes the Council’s 2023-24 Tenant Satisfaction Measures and Tenant Perception Survey Results (appendices 1 and 2).
2. Notes the work underway to meet the revised consumer standards and prepare for an inspection of the Council’s Housing Service.
3. Agrees to receive a further update in six months’ time.
Supporting documents:
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Report - Tenant Satisfaction Measures and Regulatory Compliance, item 14.
PDF 757 KB -
Appendix 1 - Rotherham Council Tenant Satisfaction Measures 2023-24, item 14.
PDF 137 KB
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Appendix 2 - Rotherham Council Tenant Perception Survey Results 2023-24, item 14.
PDF 4 MB
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Appendix 3 Part A - Initial Equality Screening Assessment, item 14.
PDF 292 KB
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Appendix 4 - Carbon Impact Assessment - RSH Consumer Standards, item 14.
PDF 164 KB