Issue details

Procurement of a Unified Communications (incl. telephony) and Contact Centre platform

To appoint a supplier to provide the Council with a VoIP/cloud-based unified communications system (including telephony) and contact centre solution/platform.

Decision type: Key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 08/01/2024

Anticipated restriction: Part exempt  - View reasons

Open/Exempt: Exempt;

Decision due: March 2024 by Strategic Director of Finance and Customer Services

Lead director: Strategic Director of Finance and Customer Services

Department: Finance and Customer Services

Contact: Steve Langrick Email: Steve.Langrick@rotherham.gov.uk.

Consultees

Relevant Members, Officers and Stakeholders.

Decisions