Issue details

VCS Infrastructure and Advice Services SLAs 2024-2027

The two current service level agreements (SLAs) with partner organisations end on 31 March 2024.  One providing support to voluntary and community groups to start, develop and thrive and the other providing welfare benefits, debt, consumer and immigration advice to individuals.


Co-designs have been undertaken and their outcome was agreed at Cabinet in November 2023. It is now proposed to award grant-aid to the providers of these services over the three year period 1 April 2024 to 31 March 2027 and to formally enter into the new Service Level Agreements.


Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 09/10/2023

Open/Exempt: Open;

Decision due: March 2024 by Assistant Chief Executive

Lead director: Assistant Chief Executive

Department: Assistant Chief Executive's Department

Contact: Jo Brown, Assistant Chief Executive Email: Tel: 01709 255269.


Legal and finance departments.

Cllr. Sheppard.


Member Seminar and other stakeholder engagement completed in July as part of the co-design process.



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