25 Tenant Satisfaction Measures and Regulatory Compliance PDF 757 KB
Report from the Strategic Director of Adult Care, Housing and Public Health.
Recommendations:
That Cabinet:
1. Notes the Council’s 2023-24 Tenant Satisfaction Measures and Tenant Perception Survey Results (appendices 1 and 2).
2. Notes the work underway to meet the revised consumer standards and prepare for an inspection of the ... view the full agenda text for item 25
Additional documents:
Minutes:
Consideration was given to the report which summarised the work underway to meet the revised consumer standards from the new regulatory framework for social housing and prepare for an inspection by the Regulator of Social Housing. The report also included the Council’s 2023-24 Tenant Satisfaction Measures (TSMs) which ... view the full minutes text for item 25