Issue - meetings

Library Strategy and Future Library & Customer Service Offer

Meeting: 12/09/2016 - Cabinet and Commissioners' Decision Making Meeting (during Government Intervention - 18 January 2016 to 23 September 2018) (Item 77)

77 Library Strategy and Future Library & Customer Service Offer pdf icon PDF 148 KB

Report of the Strategic Director of Regeneration and Environment

 

Cabinet Member:     Councillor Yasseen

Commissioner:         Kenny (in advisory role)

 

Recommendations:

 

1.    That the results of the public consultation on the draft Library Strategy, future service offer for Libraries and Neighbourhood Hubs and associated savings proposals be noted.

 

2.   That the Library Strategy 2016-19 and future service offer  be endorsed and recommended for approval  by Council on 19 October 2016.

 

3.   That implementation of the revised savings proposals be endorsed and recommended for approval by Council on 19 October 2016, including the adjustment to the MTFS as described in paragraph 7.5. 

 

4.    That it be noted that further and more detailed analysis of local need will continue to inform and drive the future service offer.

 

 

Additional documents:

Minutes:

Consideration was given to a report which summarised the consultation undertaken on the Library Strategy 2016-19, the future service offer for Libraries and Neighbourhood Hubs and a range of savings proposals connected to the implementation of the strategy and service offer.

 

It was noted that the strategy set out the vision, key principles and core offer for the service. It had been developed following an analysis of local need for the service and informed by feedback received during the consultation period.

 

The report proposed the adoption of the strategy and core service offer and implementation of revised savings proposals. The 2016-17 revenue budget related to Libraries and Customer Services was £5,034,590, which included a property budget of £1,220,333. As a result of the review, reductions in expenditure would total £474,000 across the 2016/17 and 2017/18 financial years.

 

Specific proposals within the paper included the retention of library provision in all existing static locations, the implementation of further self service, online and assisted digital options for service delivery and changes to the Mobile Library and Book Link services.

 

It was noted that the proposals had been considered by the Overview and Scrutiny Management Board at its meeting on 2 September 2016, where Members had wholly supported the recommendations submitted to Cabinet.

 

Resolved:-

 

1.    That the results of the public consultation on the draft Library Strategy, future service offer for Libraries and Neighbourhood Hubs and associated savings proposals be noted.

 

2.    That the Library Strategy 2016-19 and future service offer  be endorsed and recommended for approval  by Council on 19 October 2016.

 

3.    That implementation of the revised savings proposals be endorsed and recommended for approval by Council on 19 October 2016, including the adjustment to the MTFS as described in paragraph 7.5. 

 

4.    That it be noted that further and more detailed analysis of local need will continue to inform and drive the future service offer.

 


Meeting: 02/09/2016 - Overview and Scrutiny Management Board (Item 5)

5 Library Strategy and Future Library & Customer Service Offer pdf icon PDF 148 KB

 

Report of the Strategic Director of Regeneration and Environment

Additional documents:

Minutes:

Consideration was given to a report, presented by the Cabinet Member for Neighbourhood Working and Cultural Services, summarising the consultation undertaken on the Library Strategy 2016-19, the future service offer for Libraries and Neighbourhood Hubs and a range of savings proposals connected to the implementation of the Library Strategy and service offer.

 

The Library Strategy set out the vision, key principles and core offer for the Service and had been developed after an analysis of local need for the service and informed by feedback received during the consultation period. The assessment of local need identified a role for the Library Service in supporting employment opportunities, developing and improving key skills, including literacy, improving mental health, community cohesion and enabling access to digital information and services.

 

The submitted report included details of the feedback received and the proposed revisions to the original savings proposals. The report recommended the adoption of the Library Strategy and core service offer and the implementation of the revised savings proposals. The 2016-17 revenue budget related to the area of Libraries and Customer Services considered by this report was £5,034,590. This amount included property budgets of £1,220,333.  The proposed reductions in expenditure across the review area would total £474,000 over the 2016/17 and 2017/18 financial years.

 

It was noted that the specific proposals included the retention of library provision in all existing static locations, the implementation of further self-service, online and assisted digital options for service delivery and changes to the Mobile Library and Book Link services.

 

Members’ discussion included the following issues:-

 

: levels of public use of the libraries;  means of counting occasional visitors, ie: people who may not have joined/registered as a member with a library;

 

: the success of specific schemes such as the ‘Summer reading scheme’;

 

: replacing the face-to-face cashiering service with payment kiosks – ensuring that assistance is provided for the public during the change-over period;

 

: mobile libraries and “books in the community” schemes;

 

: budget and service reductions affecting the mobile libraries and some community libraries;

 

: ensuring that community libraries are accessible, especially for people who have mobility or travelling difficulties; the impact of neighbourhood working, including the use and shared use and the cost of buildings;

 

: the effectiveness of the consultation process;  impact of the needs analysis on future service delivery;

 

: quality impact assessments – copies to be provided for Elected Members;

 

: suggested use of external organisations to assist/become partners in the provision of a range of services within community libraries; also the possible co-location of services (eg: NHS services, job clubs);

 

: possible re-use of the wealth of statistical data collected about the use of library services to inform other service delivery by this Council;

 

: ensuring that library services are accessible by people who are living in the more remote communities within the Rotherham Borough area.

 

Resolved:- (1) That the report be received and its contents noted.

 

(2) That the results of the public consultation on the  ...  view the full minutes text for item 5